Two emails received since I contacted the customer services manager.
The first, an auto message to say they have received my email and will reply within 10 days.
The second, another auto message to tell me the message has been passed from the customer services manager to the relevant department, and will again reply within 10 days.
Watch this space…
I have a mental image of the drivers medical group as an office of chimpanzees. Not quite sure why chimps (seems a bit unfair to our primate cousins)*, but it’s an image that has stuck.
It’s ineptitude like this that gives public sector workers like me, a bad name.
* – and to chimps as well – ho ho!